FAQs

Shipping & delivery:

– Available to ship Australia Wide.

– Shipping time is within 2-6 hours after order.

– All orders are shipped with AUSPOST Express and other Express delivery service.

– When order is packed, we’ll send you a tracking number.

– Delivery will arrive within 1-2 business days depending on location within Australia.

We offer 7 days money back Guarantee

The following terms are applicable for any products that You purchased with Us.

DOES YOUR SHOP ACCEPT RETURNS?

When you receive your package, be sure to check the items to make sure they are working. We will provide a refund for or replace defective items. Please return the items in their original packaging within 14 days. Items returned without original packaging will NOT be refunded.

In your return package please include:
The original packing slip
A note telling us what the problem was
A note stating whether you would like a refund or a replacement of the defective item.
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.

Please allow up to 3 weeks to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services.

WILL MY ORDER ARRIVE WELL PACKAGED?

Yes! Your package will be very well packaged and will be sent with all the necessary care

DOES YOUR SHOP SHIP INTERNATIONALLY?

Yes we ship international. You can order from anywhere in the world and have our products arrive right to you. Cost is applied during the checkout process of your order.

CAN I CHANGE MY ORDER ONCE IT’S BEEN PLACED?

It is possible to change an order that has not yet shipped (note that orders generally ship within 18 hours after confirmation of your payment). If you would like to change your order, please Email us as soon as possible. We will do our best to accommodate you.